Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Information We Collect
We only collect the information you voluntarily provide to us when you use our contact forms. This may include:
- Your name and email address.
- Your phone number.
- Details about your wedding, such as the date and venue(s).
- Any other details you include in your message.
We also collect general, non-personal data about your visit, such as your IP address and pages viewed, to help us analyze website traffic and improve our services. This information is collected via standard analytics tools and is not linked to your personal identity.
How We Use Your Information
The information we collect is used solely to respond to your enquiries and to provide the services you have requested. Specifically, we use your data to:
- Communicate with you regarding your floral requests, workshops, or event planning.
- Schedule consultations and prepare detailed proposals.
- Manage and fulfill your floral orders and agreements.
- Improve our services and website based on user feedback.
Information Sharing
We will never sell, rent, or share your personal information with third parties for marketing purposes. Your data is kept confidential and is only used to facilitate the services you have requested from us.
Cookies
Our website uses cookies to ensure a smooth user experience. These cookies do not contain personally identifiable information. You can adjust your browser settings to refuse cookies if you prefer, but this may affect some website functionality.
Your Rights
You have the right to request access to the personal data we hold about you. You can also ask for your data to be corrected, updated, or deleted from our records. To make a request, please contact us at info@philippasflorals.co.uk.
Contact Us
If you have any questions about this privacy policy, please feel free to reach out:
Email: info@philippasflorals.co.uk
Address: 3 Meadow View, Great Shelford, Cambridge, CB22 5GF